Sustain Performance. Maximize Productivity. Strengthen Compliance.
Your workforce doesn’t stop — neither should your support. AFXInfra keeps your Workforce Management (WFM) and Human Capital Management (HCM) expertise environments running at peak performance long after go-live. Through continuous optimization, proactive monitoring, and expert support, we help organizations work smarter, reduce inefficiencies, and maintain operational stability at enterprise scale.
Driving Continuous Improvement Across Your Workforce Ecosystem
Workforce systems need to evolve as your business evolves — new labor rules, changing operational demands, updated processes, workforce fluctuations, and technology updates all require ongoing refinement.
AFXInfra ensures your WFM + HCM ecosystem stays:
Accurate — rules, calculations, and workflows reflect current reality
Efficient — reduced manual work and operational friction
Compliant — union, jurisdictional, and regulatory alignment
Optimized — tuned for performance and adoption
Reliable — monitored, stable, and supported 24/7
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We analyze your current configuration, workflows, and data to identify opportunities for improvement — then execute targeted optimizations that deliver measurable productivity gains.
Our optimization services include:
Rule and configuration refinement
Scheduling, forecasting, and timekeeping improvements
Absence & leave management tuning
Workflow redesign to reduce manual effort
Reporting and analytics enhancements
Performance tuning and system cleanup
Release & upgrade readiness
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Through data-driven analysis and automation, we help organizations increase workforce productivity and reduce operational inefficiencies.
We improve:
Scheduling precision and workforce allocation
Labor spend management and overtime reduction
Compliance accuracy and rule automation
Manager and employee self-service adoption
HCM → WFM → payroll data flow
Real-time workforce visibility and decision-making
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Our managed services ensure your WFM and HCM systems remain reliable, compliant, and high-performing — with support levels tailored to your needs.
Our managed support includes:
24/7 monitoring and issue resolution
Root-cause analysis and corrective actions
Release management and regression testing
Configuration updates and enhancements
Compliance updates (union, policy, regulatory)
SLA-backed support with clear response times
Strategic guidance based on system usage and trends
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We help organizations transform raw workforce data into real-time visibility and analytics that drive operational decisions.
Capabilities include:
Executive dashboards
Labor analytics & demand forecasting
KPI tracking & productivity insights
Automated workflows & integrations
Exception-based management tools
Whether you need targeted optimization, ongoing support, or full operational partnership, AFXInfra keeps your workforce systems performing at their best.